Privacy Policy

We collect personal data in the following situations:

• Contact form — Name, email address, phone number, company name, and any information you include in your message.
• LinkedIn outreach — Name, job title, company, LinkedIn profile URL, and any information you share in our conversation — collected in accordance with LinkedIn's terms of use.
• Analytics cookies — Anonymised usage data (pages visited, session duration, referring source) collected via analytics tools to improve our website.
• Email correspondence — Content of emails you send us, including your email address and any personal details you include.

For contacts in the European Union and the United Kingdom, we process personal data on the following legal bases:

• Legitimate interest (Art. 6.1.f GDPR) — B2B outreach, follow-up communications, and improving our services. We have conducted a balancing test and determined that our legitimate interest does not override your rights and freedoms.
• Performance of a contract (Art. 6.1.b GDPR) — when processing is necessary to deliver services you have requested.
• Consent (Art. 6.1.a GDPR) — for analytics cookies, where required.
• Legal obligation (Art. 6.1.c GDPR) — where required by applicable law.

For Australian residents, we process personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We use your personal data to:

• Respond to your enquiries and book calls
• Deliver and improve our AI automation services
• Send relevant follow-up communications (B2B context)
• Analyse website performance and user experience
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data to third parties.

We do not sell your data. We share it only with the following internal tools used to manage our business operations:

• HubSpot — CRM and email communications. Data may be stored on servers in the US (Standard Contractual Clauses apply for EU transfers).
• Apollo.io — B2B contact enrichment and outreach management.
• Waalaxy — LinkedIn outreach automation. Used in compliance with LinkedIn's terms of use.

All processors are bound by contractual data processing agreements and are required to process data only on our instructions.

• Analytics cookies — To understand how visitors interact with our site (pages visited, session duration, traffic source). These are anonymised and do not track you across other websites.
• Essential cookies — Required for the website to function correctly (e.g. session management). These cannot be disabled.

We do not use advertising or tracking cookies.

Depending on your location, you may have the following rights over your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data ('right to be forgotten')
• Right to restriction — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interest
• Right to withdraw consent — where processing is based on consent

To exercise any of these rights, email us at . We will respond within 30 days. contact@dlrxai.com If you are in the EU/EEA, you also have the right to lodge a complaint with your national data protection authority.